Deficiency Walkthroughs

I recently did a walkthrough with a client at the new 989 on Johnson. A beautiful building and great developer, but this isn’t always the case. In this video I talk about what deficiency walkthroughs are, why they are important and what  to look for when you first view your new house or condo.

What to bring?

Bring a level, measuring tape, notepad/pen, flashlight, small light to test outlets, mirror, stud-finder and green tape for marking spots to be touched up. And take lots of photos and videos.

What to look for?

Doors & Windows

  • Open and close all doors. See that doors are well-fitted and operate as intended.
  • Make sure all six sides are painted – front, back, top, bottom and both ends.
  • Be certain locks, including deadbolts, operate properly without binding, and that thresholds are adjusted correctly.
  • Hinges should be clean and free of paint.
  • Sometimes doors must be trimmed to fit. Make sure the cut is at the bottom, that it’s straight, and that so much hasn’t been cut off that the door is now hollow at the bottom.
  • Check that locks are well-installed and do not rattle when the door is closed.
  • Check that the exterior doors have been sealed with weather-stripping.
  • Open all windows.
  • Determine that locks operate properly.
  • Tracks should be lubricated to prevent binding.
  • Make sure screens are in place and not torn.
  • Look for broken panes.


  • Walk the perimeter of each room, checking floor and ceiling moldings to be sure they are uniform.
  • Look for gaps that need caulking, protruding nail heads and proper finish.
  • Examine all wall and ceiling surfaces under natural light and, if possible, at night under artificial illumination. Poor drywall work tends to show most when the lights are on.
  • Look for visible seams, nail heads that have popped out and other irregularities.
  • Be sure the walls are square. Otherwise, the tile floor or patterned vinyl floor will be askew. In such a small space, anything that’s out of line will become a constant source of irritation
  • Inspect the wall finishes for uneven paint coverage.


  • Be sure all wall outlets and switches operate correctly.
  • Test light fixtures, making certain they are attached securely and contain the correct-wattage bulbs.
  • Locate the main electrical panel and review the function of each circuit breaker and fuse.
  • Your new home must be equipped with ground fault and arc fault circuit interrupters (GFCI and AFCI). GFCIs protect bathroom and exterior receptacle circuits, while AFCIs protect bedroom receptacle circuits. Ask your builder how to test these devices.


  • Tile, engineered, laminate and hardwoord flooring should be clean and free of chips and cracks.
  • Check for missing grout, and be sure molding is installed and painted or stained.
  • Walk all carpeted areas, checking for loose fits at the edges, ripples in the middle and squeaks in the subfloor.
  • Walk across all floors. You should hear only a minimum of squeaks and notice a minimum of spring when walking on the floor. Due to the nature of wood, a wood floor system will have a certain amount of unevenness.
  • See that floor coverings have a relatively flat surface.
  • Examine seams in carpets and vinyl to ensure they are tight.
  • Inspect ceramic tiles for surface cracks. Joints between ceramic tiles should be well-filled with grout.
  • Inspect flooring for damage.
  • Examine carpeting for stains or shade variations.


  • Check countertops for scratches and abrasions, a frequent complaint. Counters are a magnet for toolboxes from every trade.
  • Also make sure the cabinets and appliances are level and properly anchored to the wall or secured to the countertops.
  • Check all doors and drawers. They should open fully and without binding.
  • Ask for the instruction manuals for every appliance in the house – the range, refrigerator, dishwasher, furnace, heat pump, water heater, electronic thermostat, everything.


  • Look for scratches and nicks in the sink as well as the shower enclosure and tub.
  • Trades like to put their toolboxes there as well.
  • Check that the sink and tub stoppers hold water, and that the shower strainer is fastened securely.
  • Make certain the toilet is securely fastened to the floor. Don’t test the commode by trying to rock the fixture back and forth. That will break a seal that’s correctly installed. Just sitting on it is enough to tell if it is tight.
  • While sitting there, close the door and take a long, hard look at the walls and other surfaces to make sure they are acceptable. Flaws show up most when semi-gloss paint is used, and that’s what bathrooms should be painted with, not flat paint.
  • While you’re at it, be sure to see if the toilet-paper dispenser is at the right distance and height. If it isn’t, you may have to be a contortionist to reach the roll.
  • Check for chips in bathtubs, toilets and sinks.
  • Ensure that all faucets work properly.
  • Check that cabinets are securely fixed to the wall.
  • Examine caulking around tub and shower enclosures and at countertop backsplashes.Heating/Air-conditioning


Did you pay for any upgrades to your condo? Check that all the correct appliances and flooring and colour choices have been installed correctly.